DIPLOMA IN OFFICE MANAGEMENT AND SECRETARYSHIP (DOMS)

DIPLOMA IN OFFICE MANAGEMENT AND SECRETARYSHIP

(DOMS)

1.0 PHILOSOPHY

A large proportion of personnel in the area of Secretarial studies (modern day word processing) lack the basic knowledge, skills and competencies for the profession. This is due to poor educational background as most of them were unable to complete Senior Secondary Education or could not pass requisite O’ level examinations. This has limited not only their performance on the job, but also their progression for further education. Secretaries with S.S.C.E, more than ever before are under pressure to possess professional certificate of higher qualification, if they must cross the hurdle of the high standard required in their organization/institution. This inadequacy necessitates the floating of Diploma in Office Management and Secretaryship.

2.0 AIMS

This course is to practically refine and reposition the content of this course to real practice.
To produce trained persons that are well equipped with the necessary knowledges, skills, and competencies for optimal effectiveness and efficiency in modern day.

3.0 OBJECTIVES

Graduates of the programme would be able to effectively discharge routine administrative & secretarial functions.
Trainees should be able to communicate effectively and demonstrate a very good interpersonal relationship skill.
Trainees would be able to demonstrate greater cognition, foresight and sound intelligence after the training in the field of Office Management and Secretaryship
To train person to serve as secretaries in legal firms, clinics, hospitals, factories and companies e.t.c.

4.0 ADMISSION REQUIREMENTS

At least 5 ‘O’ Level passes including English Language and Mathematics

5.0 DURATION

4 semesters

6.0 CONDITIONS FOR THE AWARD OF DIPLOMA IN OFFICE MANAGEMENTAND SECRETARYSHIP

After a successful completion of the examination

7.0 PROBATION

In line with the University’s academic regulations.

8.0 WITHDRAWAL

As in the University’s academic regulations.

9.0 COURSE SYLLABUS

S/N	COURSE CODE	COURSE TITLE	CREDIT UNIT
FIRST SEMESTER
1	OMS 101	Introduction to Office Practice / Management	3
2	OMS 103	Keyboarding I (target:25wpm)	3
3	OMS 105	Shorthand I (target: 50 wpm)	3
4	OMS 107	Record Management	3
5	OMS 109	Modern Office Technology (MOT) I	3
6	OMS 111	Communication Skills I	2
7	OMS 113	Basic Computing I (Ms Word)	3
8.	OMS 115	Practical	3
	23
SECOND SEMESTER
1	OMS 102	Basic English	2
2	OMS 104	Keyboarding II (target: 40wpm)	3
3	OMS 106	Shorthand II (target: 80wmp)	3
4	OMS 108	Office Practice II	2
5	OMS 116	Modern Office Technology (MOT) II	3
6	OMS 110	Communication Skills II	2
7	OMS114	Basic Computing II (MS EXCEL):	2
8	OMS 112	Introduction to Financial Accounting	3
9.	OMS 118	Practical	3
		23
THIRD SEMESTER
1	OMS 201	Legal Terminology / Medical Terminology	3
2	OMS 203	Keyboarding III (target: 70wpm)	3
3	OMS 213	Shorthand III (target: 100wpm)	3
4	OMS 209	Principles of Office Management	2
5	OMS 207	Computerized Accounting	3
6	OMS 211	Basic Computing III (MS PowerPoint)	3
7	OMS 205	Database/Spreadsheets	3
8	OMS 215	Practical	3
	23
FOURTH SEMESTER
1	OMS 206	Office Procedures	2
2	OMS 204	Keyboarding IV (target: 100wpm)	3
3	OMS 202	Shorthand IV (target: 120wpm)	3
4	OMS 208	Intermediate Computer Business Application	3
5	OMS 212	Practical	3
6	OMS 210	Project	5
	23

10.0 COURSES DESCRIPTION

FIRST SEMESTER

1. OMS 101 Introduction to Office Practice / Management: 3 Credits

This course examines functions of an office in an organization, students will be taught types of office structure; the meaning and functions of a registry understand the uses of the various mailroom equipment (office mail and services), know the functions and services of the Post Office and other special deliveries, understand the types, importance and functions of office equipment.

2. OMS 103 Keyboarding I (target: 25wpm): 3 Credits

This course examines the list and name basic functions of parts of type writer; how to take care of the typewriter and understand the preparatory steps in typing, mastering the keyboard e.g. home keys, down, shift keys, use of various line spacing, various sizes of typing such as A3, A4, A5 and A6.

3. OMS 105 Shorthand I (target: 50 wpm): 3 Credits

This course explains the history and usefulness of Shorthand (how to hold shorthand pen and notebook); consonants and vowels, light and heavy strokes, short firms and phrases, writing of short sentences and passages based on the principle of shorthand, short forms and phrases, speed building exercises.

4. OMS 107 Record Management: 3 Credits

This course examines importance of record keeping in an office and examples of different type of record keeping in an office; the information processing cycle (e.g. input, processing, output, distribution, storage and retrieval; the basic modes of storage (such as files, file jackets, file tags, paper, computer floppy discs e.t.c.). How to carry out each of these processes: opening and indexing files, filing of documents, perforation of documents and files, stapling, tagging etc.

5. OMS 109 Modern Office Technology (MOT) I: 3 Credits

The course examines the trends in technological development in the field of Secretarial functions; differentiates types and examines business etiquettes, office and ethics, know how to differentiate between a professional and other categories of secretaries, how to compose correspondence, understand meetings, conferences and their types, understand the steps before, during and after recruitment, understand types of office structure, understand the uses of the various mailroom equipment (office mail and services), know the common office terms, acronyms, abbreviations and slips.

6. OMS 111 Communication Skills I: 2Credits

This course examines the order of perceptions / experience, verbal and non-verbal communications; asking back, using tact, body language, good eye contact; respect of personal differences, offering praise, using humour and developing good written skills.

7. OMS 113 Basic Computing I (Ms Word): 3 Credits

This course introduces students to the world of computer, examining how to store information, editing, tabulation, letter writing, and various types of line space, how to design letter heading, header and footer, watermark and how to access toolbar, document pagination, etc.

8. OMS 115 Practical: 3 Credits

This course introduces students to practical on keyboarding I 0 – 25wpm on both typewriter and computer and Basic computing I (Ms Word) on computer.

SECOND SEMESTER

1. OMS 102 Basic English: 2 Credits

Speech and Sentence construction for Secretaries.

2. OMS 104 Keyboarding II (target: 40wpm): 3 Credits

This course trains on how to know the proper erasing / correcting techniques, various types of paragraphs such as block, indented, hanging, numbered and paragraph, various types of heading, such as heading, shoulder, side heading, main and sub-heading, know how to type different kinds of letters – business, personal and official letters. Understanding the use of correcting fluid, lift-off and eraser, usefulness of interleaving of sheet, how to insert interleave sheet into the typewriter, how to use various display methods such as notices, advertisement, invitations, menus e.t.c. And how to increase typing speed.

3. OMS 106 Shorthand II (target: 80wmp): 3 Credits

This course introduces various principles governing shorthand writing, using short forms, phrases and intersections effectively for faster writing, note taking and transcription techniques, applying knowledge and skills of typewriting in transcription; the principles governing the use of wl, whld, tick, dot H, thickened m and n; state the principles on diphthongs, media ‘w’, upward ‘ish’, strokes ‘R’ and ‘D’. appropriate use of punctuation, marks and the correct.

4. OMS 108 Office Practice II: 2 Credits

This course examines the secretary’s role in meetings/conferences, business etiquettes, how to differentiate between professional and other categories of secretaries (e.g. Permanent Secretaries, Asst., Company Secretaries etc.), know how to compose correspondence, examine meetings, conferences and their different types, understand the steps before, during and after recruitment, understand types of office structure.

5. OMS 110 Communication Skills II: 2 Credits

This course examines order of perceptions / experience, verbal and non-verbal communications; asking back, using tact, body language, good eye contact; respect of personal differences, offering praise, using humour and developing good written skills.

6. OMS 112 Introduction to Financial Account: 3 Credits

This course introduces students to financial accounting as a component part of Office Management. It features income statement, balance sheet, statement of cash flows.

7. OMS 114 Basic Computing II (Ms Excel): 3 Credits

This course introduces student to how to compute data, plot graph (designing different types of chart, recording keeping e.t.c.

8. OMS 116 Modern Office Technology (MOT) II: 3 Credits

This course focuses on the trend of technological development in the field of Secretarial functions, differentiate types and functions of office equipments and understand the problem of automation in developing countries.

9. OMS 118 Practical: 3 Credits

This course introduces students to practical on keyboarding II 25 – 40wpm and Basic computing II (Ms Excel) on computer.

THIRD SEMESTER

1. OMS 201 Legal Terminologies / Medical Terminology: 3 Credits

This course focuses on Latin and English words used in legal terminology, legal maxims and medical terminology.

2. OMS 203 Keyboarding III (target: 70wpm): 3 Credits

This course examines the procedure for cutting stencil and how to use electronic typewriter, how to type accurately a ten minute passage at 50wpm with 98% accuracy, typing advanced manuscripts properly, knowing how to type notices of meetings, agenda, various reports and chairman’s agenda

3. OMS 205 Database/Spreadsheets: 3 Credits

This course examines database applications, programming languages, including Java, PHP, ASP and others, trains students on how computer software simulates a paper worksheet, and how it could be used to tabulate data and create graphs based on the data.

4. OMS 207 Computerized Accounting: 3 Credits

This course teaches introduction to utilizing the computer in maintaining accounting records, making management decisions, and processing common business applications with primary emphasis on a general ledger package (QuickBooks). Develops further skills in maintaining accounting records, provides in-depth exposure to accounts receivable/accounts payable, payroll and inventory modules.

5. OMS 209 Principles of Office Management: 2 Credits

This course is designed to study the basic principles in the areas of recruiting and orienting office staff, supervising and promoting office personnel, problem solving and communication processes on telephone techniques, ergonomic and office productivity.

6. OMS 211 Basic Computing III (Ms PowerPoint): 3 Credits

This course introduces student to the world of computer, examining how to store information, edit, tabulation, letter writing, how to design letter heading, business card, invitation e.t.c., header and footer, watermark and how to access toolbar.

7. OMS 213 Short III (target: 100wpm): 3 Credits

8. OMS 215 Practical: 3 Credits

This course introduces students to practical on keyboarding III 40 – 70wpm, Basic computing III (Ms PowerPoint) and database/spreadsheet on computer.

FOURTH SEMESTER

1. OMS 202 Shorthand IV (target: 120wpm): 3 Credits

This course examines using short forms, phrases and intersections effectively for faster writing, dictate passages at 100-120wpm, reading from printed shorthand at different tempo (100-120).

2. OMS 204 Keyboarding IV (target: 100wpm): 3 Credits

This course introduces how to understand the techniques of typing literary works, such as stories, plays, speeches and poems, how to type various reports, understanding the procedures for typing statistical works, procedure for typing technical works.

3. OMS 206 Office Procedures: 2 Credits

This course examines entering the workforce; how to become a professional; managing and organizing yourself, understanding the workplace, team work, developing customer focus, communicating with technology, planning meetings and events, managing physical records

4. OMS 208 Intermediate Computer Business Application: 3 Credits

This course introduces computer terminology, hardware, and software related to the business environment, business productivity, software applications, professional behavior in computing.

5. OMS 212 Practical: 3 Credits

This course introduces student to practical on keyboarding IV 70 – 100wpm on typewriter and computer.

6. OMS 210 Project: 5 Credits

All students must write project, short or long essay.

11.0 STAFF LIST

The list in the following table of academic staff will participate in delivering lectures to students:

S/N	NAME	QUALIFICATION	RANK
1.	MR. A. A. ADISA	N.C.E; B.ED; M.A.	DEPUTY REGISTRAR (ESTAB.)
2.	MR. R. O. MUSTAPHA	STENOGRAPHER CERT. 50/100WPM SHORTHAND; HIGHER DIPLOMA (PUBLIC ADMIN.)	ASSISTANT CHIEF CONFIDENTIAL SECRETARY.
3.	MR. EJIGBOYE NATHANIEL	HND (SEC. ADMIN.); PGDE (GDU); PGD (FINANCIAL MGT); MPF (BANKING & FINANCE); PROFESSIONAL CERT. IN SECRETARIAL STUDIES	ASSISTANT LECTURER
4.	DR. SAHEED YAKUBU KAYODE	B.SC, MSC UNILORIN	ASSISTANT LECTURER
5.	DR. WAHEED O. SALAWDEEN	B. A. (ENGLISH), M.A. (ENGLISH), Ph.D. ENGLISH LANGUAGE	LECTURER I
6.	MR. S. S. SINKAIYE	B.A (HONS.) HISTORY, PGD IN PUBLIC ADMINISTRATION	DEPUTY REGISTRAR
7.	MR. SAKA MOSHOOD OLAYIWOLA	ND SECRETARIAL ADMINISTRATION	CHIEF CONFIDENTIAL SECRETARY

12.0 MODE OF STUDY

The mode of study for the Programme shall be on part-time basis, with lecturers having contacts with students every weekend on both theories and practical and online mode when necessary.

13.0 APPLICATION FEES

N10, 000

14.0 TUITION FEES

N100, 000 (Flexible or instalmental payment options i.e. N50, 000 per session).

13.0 HONORARIUM

To be decided by Senate

14.0 CALENDAR

To be decided by Senate